Shipping policy
Shipping & Delivery
Every BY JOJO piece is carefully packaged and dispatched with the care it deserves. Below you'll find delivery information for your region.
United Kingdom
We offer two domestic shipping options so you can choose what suits you best.
- Royal Mail 24 — £4.65 | Estimated delivery in 1–2 business days
- Royal Mail 48 — £3.65 | Estimated delivery in 3–5 business days
All UK orders are fully tracked from dispatch to your door.
European Union
We ship across all 27 EU member states via tracked international courier.
- Tracked International — £16.85 | Estimated delivery in 3–5 business days
All applicable import duties and VAT are included in your product and shipping costs at checkout.
United States
- Tracked International — £20.60 | Estimated delivery in 5–8 business days
All US orders are shipped via tracked international courier. Please note that applicable import duties and customs fees will be calculated and added at checkout.
A Few Things to Know
- All orders are dispatched from London, United Kingdom within 1–2 business days of purchase.
- A tracking number will be shared with you by email once your order has been shipped.
- If you have any questions about your order, don't hesitate to reach out to us at joanna@byjojo.co.uk